Refund Policy
Return Policy
We want you to love what you build, but we understand that sometimes things don’t work out. Here's how returns work at The Little Brick Market.
✅ Our Return Window
You have 30 days from the day you receive your order to request a return.
📦 What Can Be Returned?
We only accept returns on New, Sealed sets or other unopened items — and only if they’re in the same condition you received them, with original packaging and proof of purchase.
If, for any reason you are unhappy with your in store or online purchase, we will happily provide you with an EXCHANGE or CREDIT NOTE
Because many of our items are pre-owned, collectible, or rare, most purchases are final sale and not eligible for return. If you're unsure, please ask before buying — we're happy to help clarify.
💬 How to Start a Return
If you believe your item is eligible for return, email us at info@littlebrickmarket.com. We’ll review your request and let you know next steps. If the return is accepted, we’ll send you instructions and a return shipping label or you can return it us in store.
Returns sent to us without contacting us first won’t be accepted.
You may be responsible for return shipping and a restocking fee.
You can also give us a call during business hours at 204-816-8111 with any return questions.
Damaged or Incorrect Items
Please check your order when it arrives. If something’s wrong, like a damaged item or a mistake in your order, reach out to us right away. We’ll make it right.
What Can’t Be Returned?
We cannot accept returns on:
- Used sets or minifigures
- Bulk brick purchases
- Custom or special orders
- Sale items or gift cards
Many of our items are previously owned or collectible, which makes them unique — but also final sale.
Exchanges
Need something else? The fastest way to swap an item is to return it (if eligible), and place a new order once your return is approved.
Refunds
Once your return is received and inspected, we’ll notify you about your refund status. If approved, we’ll issue a refund to your original payment method. Keep in mind that your bank or card provider may take a few business days to process the refund.